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HIRE AND RENTAL NEWS • MAY 2016
The site includes ‘how to’ guides and
videos to help Kennards customers do a
great job safely. Account customers can
access their accounts and pay invoices
online.
According to the company, the new
website is the first of its kind in Australia
and allows customers to browse, select
and book all the tools for the job from
their computer, tablet or smart phone.
CEO of Kennards Hire, Liz Ward, said
delivering a convenient, anywhere,
anytime option for hiring was a key
Kennards online hire from computer, tablet or phone
Kennards Hire has developed and launched its new online hiring service where
customers can find equipment online, make a reservation online and check out online,
and then go pick it up at their local Kennards Hire branch.
motivator for producing the new and
innovative website.
“We know our customers can be time
poor and unexpected jobs can pop up on-
site last minute,” Liz said.
“To help customers we wanted to provide
an easy browse, order and pay online
service available 24/7."
Theo Triantafillides, General Manager
Sales and Marketing, said giving
Kennards Hire customers ease and
convenience was the main driver in the
creation of the new site.
“We spent months refining it to be
something that made sense and is easy
for the customer, as well as providing an
excellent self-service experience. The
website delivers on the Kennards Hire
brand promise, ‘Make Your Job Easy’.”
Widening the scope of their service,
the new website appeals to all levels of
Kennards Hire customers, from tradies
and commercial users to DIYers, weekend
warriors and everything in-between.
Visit www.kennards.com.au
In the February issue on p30 in the 'Half
a million of Haulotte equipment boosts
tax incentives' story, the last paragraph
incorrectly refers to the 'owners of
Duralift as Tony and Michael'.
This quote should have instead referred
to the Hon Tony Smith MP of Casey and
the Hon Michael Sukkar MP of Deakin.
Hire and Rental News apologies for any
confusion this error may have caused.
Correction
The commemoration of the American
Rental Association’s (ARA) 60th
anniversary and the continued optimism
for growth in the equipment rental
industry combined to create a successful
60th edition of The Rental Show in
Atlanta from 21-24 February at the
Georgia World Congress Center.
From its beginning at the first convention
and trade show during February 1957
with 100 attendees and eight exhibitors
in Omaha, Nebraska, The Rental Show
2016 brought together an increased
number of rental business attendees
for the seventh consecutive year – an
achievement last accomplished in the
1970s. Rental attendance was the highest
in 10 years.
The sold-out show floor had 665
exhibiting companies – including one
manufacturer, Clarke, that’s been at every
show since the first in Omaha – and
featured lively buying activity throughout
the three days the exhibit hall was open.
Attendees reached the show floor in
an upbeat mood following a full day of
crowded seminars and an engaging
keynote session.
The opening day of the trade show was
frenetic, which surprised exhibitors, and
the remaining two days provided more
positive buying activity.
“Everything moved along well. People
were very optimistic and energetic on
the show floor,” Christine Wehrman, ARA
CEO and Executive Vice President said.
“You could see how excited they are
about the year ahead. Attendees were
pleased with all the show offered and
to see everyone. They were upbeat,
expressing it’s very worthwhile to be at
the show. They enjoyed the events, were
pleased to see each other and embraced
what the exhibitors had to offer. It was
visibly energetic and very positive for the
industry. It bodes well for rental operators
in the coming year.”
Attendees noticed that upbeat attitude
as well. “I know I am biased after a few
great years, but I haven’t heard anything
but positivity and excitement from other
members and vendors. All you had to do
was stop and look around on the show
floor, everyone was smiling,” Josh Nickell
of Nickell Rental, Newnan, Ga said.
He said his company placed several
orders on the show’s first day, taking
care of business earlier than usual and
continuing to buy throughout the show.
“I’m really excited about some new
product categories we’ve discovered at
the show this year. They will make great
additions to the fleet and help us access
some niche markets.”
Erin Stubbs of Busylad Rent-All, Tupelo,
Miss., said the attitude of attendees was a
little better this year. “A lot of people were
buying on the first day. At almost every
booth we visited on the first day, we had
to wait in line to get an order written.”
For JLG Industries of McConnellsburg, Pa:
“We weren’t quite sure what to expect
coming into the show," according to Alan
B Loux, Vice President of Marketing.
“There’s been some doom and gloom
out there because of the energy markets,
but I can’t say that’s reflective of the
customers coming through The Rental
Show. The fundamentals of the industry
are there. Construction looks to be
positive for the next few years, so it
should be a good year and we saw that
sense of optimism here in Atlanta.”
For some exhibitors in the party/special
event segment, it was even better.
“It’s explosive,” Kenny Puff of Green
Monster Manufacturing, NY said.
“In 24 hours we sold more product than
we have in the past six months and it’s all
due to being at The Rental Show.”
Next year, The Rental Show returns to
Orlando, Fla, from 26 February to 1 March,
2017.
Visit: www.ARArental.org
Anniversary celebration, industry optimism drive success for
The Rental Show 2016
INDUSTRY NEWS