Q: Why did you enter?
A:We entered to discover how we sat
within the industry, and because we
believed it would be a great achievement
for our staff and the business.
Q: How long did it take you to enter?
A: There were a few weeks of preparation
discussing how best to describe the
business and highlight our achievements.
Q: What preparation did you make?
A: Brainstorming and meetings with
key staff to get documents and photos
together for our submission
Q: How did you find the experience?
A: Very rewarding. We were able to walk
away with a greater understanding of
how our business is seen within the
industry, as well as how we perform
compared to other hire companies.
Q: What would you say were the
benefits of entering?
A: A benefit is being able to gain a greater
understanding of your business from an
outsiders perspective. We can also use
these learnings not only for the awards,
but to implement these learnings to
improve the business as a whole.
Q: What would you tell potential
entrants?
A: Nothing to lose, everything to gain!
Q: Did entering the HIEA help you
see your business differently?
A:We were already aware of some of the
points which were discussed, however
it may have highlighted them and made
them more of a priority to improve upon.
Solution Plant Hire
Rebecca Chappell – www.solutionplanthire.com.au
Q: What preparation did you make?
A: Lots. It was good because it made me
take the time to clean up our depot, and
brush up on safety, and procedures.
Q: How did you find the experience?
A: Good, it was great to talk to the judge
who was only too happy to shed light
Ensuites to Suit
John Molnar – www.ensuitestosuit.com.au
Q: Why did you enter?
A: To recognise the professionalism of
the staff and to showcase the company
as one having achieved a high degree of
credibility within the industry.
Q: What preparation did you make?
Thorough appraisal of all aspects of
the company operation systems, staff
capabilities and financial achievements
it has been possible to address
shortcomings and make improvements
where applicable thus enhancing the
overall performance of the company.
Q: How did you find the experience?
A: The experience was positive in that
the assessment process enabled us
to analyse / measure a wide range of
business aspects and to appraise our
current position.
Q: What are the benefits of entering?
A: The main benefit was the engagement
of staff in the process. As a result of
this there was a heightened sense of
pride and unification. The business was
anticipating ratification of reward for
effort in striving for best practice.
Q: What would you do differently
next time?
A: Focus on staff input as much as
possible and document important
factors which have been highlighted in
analysis of the business strengths and
weaknesses.
Q: Did entering the HIEA help you
see your business differently?
A: Yes in that everyone in the team has
a greater appreciation of what can be
achieved through adherence to the
highest possible standards of customer
service and professional delivery.
No Fuss Events
Rebecca Williamson – www.nofusseventhire.com.au
on business facts and how to be a better
hirer.
Q: What would you say were the
benefits of entering?
A: A small learning curve on safety. It is
also great for marketing and promotions
with our logo provided by the HRIA. Try it
and put the effort in and get the rewards
from making changes.
Q: Did entering the HIEA help you
see your business differently?
A: Yes because I am very keen on clean
and quality; it just made me sharpen the
workings around the yard and depot.
HIRE INDUSTRY EXCELLENCE AWARDS
17
HIRE AND RENTAL NEWS • AUGUST 2016