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HIRE AND RENTAL NEWS • NOVEMBER 2016
The purpose-built centre at Hino
Australia’s head office in Sydney will
serve as the contact point for customers
reaching Hino Australia through email,
phone and social media channels.
Hino Australia General Manager, Brand
and Franchise Development, Bill Gillespie
said: “The Customer Care Centre is more
than a call centre: it is a complete support
solution for all our customers and their
businesses through every stage of truck
ownership.”
Designed and built by Sydney-based
Dedicated in-house customer care centre first in world for Hino
Hino Australia, the first Hino distributor worldwide, has opened a dedicated in-house care
centre to provide fast and efficient assistance for its customers.
company Enfold Projects, the centre
embodies the Hino customer support
ethos to create an
inviting and uplifting
work environment.
The Hino Customer
Care Centre features
extended opening
hours from 8:30am
to 8:00pmAEST
Monday to Friday.
Contact the Hino
Customer Care
Centre on1300 01 HINO or visit website:
www.hino.com.au/care-centre/
Hino Australia has opened a dedicated in-house care centre
GENERATORS, COMPRESSORS, PUMPS
“Now you don’t have to hire equipment
that may be larger than necessary for
a water supply task, regardless of how
small the work site may be,” TWS Hire’s
Bill Bastian said.
“Apart from the cost factor, equipment
that is larger than needed for a job takes
up too much space and in doing so,
introduces inefficiency that is counter-
productive to the contractor’s task,” Bill
said.
The towable watercart is equipped with
a 1,000 litre capacity tank and a high
performance Honda pump as supplied
on all TWS Hire watercarts. The trailer is
slightly wider than a car or utility, making
it ideal for applications such as smaller
landscape construction projects accessed
by narrow driveways, or other sites that
may present an access challenge for
larger vehicles.
“We have customers who find it difficult
to justify the full cost of hiring a full-sized
4,500 litre capacity watercart. For these
smaller sites a trailer-mounted system
is ideal for their project and the lower
cost of equipment rental enables them to
optimise their profit,” Bill said.
“Space is also an issue on occasions
and the smaller footprint of a trailer on
a construction site can be a real bonus
in terms of space sharing with other
vehicles. The trailer can be parked out
of the way and simply attached to any
vehicle with a tow bar when water is
Compact, trailer-mounted mobile watercart fits the bill
TWS Hire has introduced a watercart option that enables site managers to comply with
dust suppression or road cleaning regulations or general water supply, without the need
to hire a full size watercart.
needed on the
site."
According to
Bill, the high-
performance
Honda is
sufficiently
powerful to
enable up to
10 garden
hoses to be
simultaneously
fed from the
tank, while two
independently
operated rear-
mounted fan
sprays may
be activated
individually or
in unison.
The unit is also ideal for connecting
pressure cleaners as the pump is
equipped with a recycling system that
keeps water circulating through the
pump even when a washer is being used
intermittently.
The water trailers may be towed by any
vehicle with a standard tow-hitch and are
equipped with override brakes that don’t
require any ancillary braking system from
the tow vehicle.
“The trailers are fully road registered
in New South Wales at two tonnes
and are worksite safety compliant,
fitted with LED lights, reflective taping
and a tested fire extinguisher. Full
insurance and compliance certification
is provided, along with risk assessment
documentation.”
Bill said the addition of this equipment
cements TWS Hire’s reputation as a
comprehensive hirer of water delivery
solutions.
“We now have watercarts in all capacities
to meet every known construction
industry and landscape or water
application.”
Visit: www.watercartspecialists.com.au
The towable watercart is equipped with a 1,000 litre capacity tank