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INDUSTRY in FOCUS
The business was formed in 2012 by
owners Damian Lowes, Jace Sargent and
Brian Johnstone, with only a single roller
but a determination to find out what
customers wanted from the hire industry.
“It certainly pays to listen to your
customers and not just assume you know
what they want,” CCH Director, Brian
Johnstone said.
The business grew at its original
premises in Aurora Ave, Queanbeyan
with the three owners reinvesting every
cent into the business to build the fleet
of equipment. By the beginning of 2014
CCH had grown to contain a hire fleet
of over several hundred items and were
taking calls requesting more equipment.
“Civil Construction Hire’s reputation
for good customer service and quality
equipment has helped create a valuable
relationship with Fulton Hogan on the
Majura Parkway,” Brian said.
“Originally CCH proposed supplying
compaction equipment for Fulton
Hogan but after being recognised for
outstanding customer service and
equipment supply we were asked to
supply other equipment too,” Brian said.
By the start of the New Year 2015 CCH’s
hire fleet had expanded to such a size a
move to larger premises was required.
In early February 2015, CCH moved to
new premises at 40 Endurance Ave,
Queanbeyan which has allowed the
business to continue to give quality
customer service and provide its staff
with the necessary space to ensure
New premises for fast growingACT hire co
Canberra/Queanbeyan based and independently owned, Civil Construction Hire
(CCH) has moved to larger premises following rapid and continual growth
of its fleet.
maintenance requirements are complete.
“Today our hire fleet continues to grow
and we have achieved so much in our
three years of operation. We are the
biggest locally owned hire company in
Queanbeyan and the ACT. We are a great
example of how hard work, determination
and a focus on customer service can
ensure the development of new small
business,” Brian said.
“CCH provides equipment hire for
industries from civil to building
construction and government and
local councils. We have a large fleet of
equipment that ranges from smaller
landscape equipment eg: chainsaws,
leaf blowers, pressure washers and
portable tools to large civil scale
equipment like excavators and rollers.
We have equipment for site compounds
eg: portable buildings, offices, toilets,
generators and lighting towers. We also
hire utility vehicles including tipper
trucks, water trucks and site utes.
“We also supply road management
solutions eg: signs, messages boards,
bollards and road barriers.”
The company has also branched out
to sell consumables for landscape and
civil trades including: marking paints,
landscape tools, mains tape, machinery
consumables, excavator attachments
(teeth and cutting edges), star pickets,
and barrier tapes and mesh.
“Along with machinery hire we also
specialise in the supply and operation
of test plugs, manhole and pipe testing.
We work closely with the relevant water
and sewerage companies to provide the
equipment and test underground pipes
and manholes. We supply a ‘dry’ hire
service and a ‘wet’ hire service," he said.
“CCH supply equipment to help the
community at local events eg: portable
toilets, generators and lighting towers.
Over the past two years we have given
back to the community be it through
junior sports sponsorship or major
donations to charities like Marymead and
Snowy Hydro Southcare.
“We not only look after our customers but
also our employees. Our team is made up
of a diverse range of individuals. We are
very family orientated and see the value
of acceptance among our employees.
“We have employees who have
mortgages and kids and we are keen
to have a sensible work life balance for
them. We try to be as flexible as possible
with our staff’s hours and work with them
to accommodate personal pressures.
“Beyond the benefits and salary, trust is
by far the biggest attribute to a successful
relationship between employees and the
employer. We see each other as family.
“We are on a mutual understanding with
our employees, we are a small business
and we rely heavily on our employees to
maintain a high performance standard to
keep the business running, while we are
in return providing the best environment,
benefits and salary we possibly can.
“At CCH we provide our employees with
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HIRE AND RENTAL NEWS • NOVEMBER 2015
16
CCH provides equipment hire for industries from civil to building
construction and government and local councils
The company has also branched out to sell consumables for landscape and
civil trades