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These online rental pop-up portals

promote opportunity for the general

public to showcase equipment and wares

for rent online. Equipment an individual

might have sitting at home in the garage

can be listed for rent. Online customers

select what they’d like to hire and the

equipment changes hands with some

standard terms and conditions agreed to

by the two parties.

These rental portals combine the services

and equipment offered by potentially

thousands of individuals - such as bouncy

castles, popcorn machines, marquees and

items like bicycles and tents; into a one-

stop search-book-compare shop.

The online rental portals are promoted as

an aid for customers needing items for

hire nearby. Of course, the comparison

factor is huge too. With consumers now

well versed in shopping online and

comparatively too, being able to source

equipment locally online is a fabulous

opportunity. And some rental companies

are jumping on board too, offering

equipment for rent via these portals.

Everything is available in these portals

and is limited only by what members of

the general public (or rental businesses)

put up online for rent.

Equipment available via these online

rental pop ups ranges from rental services

for parties and events, DIY power tools,

sporting equipment, kids toys, camping

gear, musical instruments, catering

supplies, picnic blankets, surf boards or

even billboard opportunities – human or

otherwise.

But the HRIA is concerned the bigger

picture is being ignored.

James Oxenham, CEO of the HRIA, said:

“What we as HRIA members need to

ask is: how can an online provider (like

these pop-up portals) guarantee all the

equipment listed as available for rent,

has been regularly maintained in line

with Australian Standards. Will proper

instructions and education be provided at

the time of hire?

“In recent years there has been a raft of

Is the sharing economy also sharing responsibility

for safety and education?

The recent consumer trend towards a sharing economy, where consumers dedicated to

reducing mass consumerism and reducing the ‘second hand economy boom’ is leading to

the introduction of online rental pop-up portal businesses.

new legislation creating uniformity for

Australian business but simultaneously

tougher working conditions right across

the board for all industries,” James said.

“This has occurred as every market

has worked to adjust their businesses

and conform to the new operating

requirements.

“Changes in legislation in recent years

relative to the hire industry have included

changes in:

• workplace health and safety;

• training and licensing;

• privacy laws and marketing to

customers; and

• the biggest hurdle for the hire industry

in recent times, the introduction of the

national property registration system –

the Personal Property Securities Act.

“We as HRIA member companies

are adhering to these strict operating

requirements, but are the pop up rental

portals?” James said.

A major benefit of hiring is the education

and instruction on the safe and correct

use of equipment operators receive upon

hiring from reputable hire companies

such as HRIA members.

“For the hire industry, safety of the

operator and liability for use of the hired

equipment are prime considerations.

“For the general public utilising the

services of an enterprise such as an

online renting forum, when it comes

to hiring equipment, safety has to be

paramount,” James said.

“If equipment is being hired out by the

general public, where is the responsibility

for the safe instruction and education of

the end user? Who is ensuring Australian

Standards are met, the correct level

of servicing and repairs have been

carried out by a competent person and

Workplace Health and Safety regulations

are observed? In the event of an accident,

who is responsible if the accident

is caused by non-compliant faulty

machinery, or operator error?

“Online pop up rental portals may not

necessarily accept responsibility for the

equipment transaction or what follows

in that transaction; they may merely be

providing a forum for potential hirers and

hirees to meet.

“It all comes down to education, safe

operating procedures, maintenance and

quality equipment.

“Hiring’s cost-effective and beneficial

business edge extends business options.

This does not necessarily translate to

a domestic or personal hiring situation

arising from an online, non-professional

rental forum. Does the hiree have an

ABN? Can they provide a tax invoice?

“Hiring equipment from rental businesses

is fully tax deductible which makes good

economic sense. By hiring, businesses

can offset any outlays, recoup some of

their operational costs and limit overall

capital equipment purchases, while

enabling a wider range of jobs outside

what they normally do,” James said.

“Hiring is a smart alternative to buying

outright and whether you are a business

or a private operator there is a serious

proposition to consider. People are

increasingly seeing the advantages of

becoming more hire-conscious.

“But it definitely pays to ensure you

seek professional assistance and advice

from professional operators and the

HRIA recommends its member hire

companies to ensure end users receive

the best equipment which complies

with Australian Standards, with the

best instruction and the safest loading/

unloading and operational advice.”

Contact the HRIA on 02 9998 2255 or

visit:

www.hireandrental.com.au

We as HRIA member

companies are adhering

to these strict operating

requirements, but

are the pop up rental

portals?

INDUSTRY in FOCUS

20

HIRE AND RENTAL NEWS • FEBRUARY 2017