Hire and Rental News - August 2015

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5 HIRE AND RENTAL NEWS • AUGUST 2015
ASSOCIATION
With a focus on critical business pursuits,
the HRIA industry Best Practice Survey
helps measure hire industry operational
progress, with results providing useful and
current information about the hire industry.
The HRIA Best Practice Survey is an
industry benchmarking study that
helps identify aspects of participant
organisations that excel and those in
need of improvement. The survey will
also explore current and emerging best
practices that can be integrated into
existing operations.
According to HRIA CEO, James Oxenham:
“Members gain a new perspective of
assessing their KPIs and overall business
performance when they participate in the
Best Practice Survey.
“They also gain a feel for where they stand
when benchmarking against industry
performance. Sensitive information
remains confidential and no company
names are published, but the data gives a
good picture for HRIA members to assess
their position,” James said.
Benchmarking tracks operation and
business performance, compares
performance to that of market peers and
determines the value of adopting best
practices. It can also help identify aspects
of an organisation that excel and those in
need of improvement, as well as detecting
strengths and vulnerabilities.
Measuring hire industry operational progress - Best Practice Survey
Get ready to discover how your organisation compares to best practice industry
leaders when the HRIA Best Practice Survey V11 launches in August.
All Best Practice Survey participants
receive a detailed report which provides
highlights of key findings and valuable
insights around best in class KPIs. The
information is also edited and put into a
readable summary (pdf) on the member
section of the HRIA website.
Findings are compared across several
years of collated and collective industry
data offering a rare and valuable insight
to how the hire market is developing in
Australia. The past five years of survey
data have been assessed and commentary
on trends as well as the previous year’s
survey results are all presented to each
participant as well as available online.
The HRIA Best Practice Survey is a
vital part of the HRIA’s continuing effort
to provide members with the tools to
overcome organisational challenges.
Enhance the value of your membership
by participating in the next survey,
beginning in August.
All participants are able to measure
their business through the survey, will
contribute to valuable industry data on
behalf of the HRIA, and go into the draw
for a chance to win an iPad.
Go to:
to participate.
Our GRA candidate from BJ's Rentals
San Diego, Ryan Thomas, finished
his time here in Australia just after
the HRIA national Convention.
Ryan spent some quality time with
Kennards Hire who organised a host
family and showed Ryan how their
branches operate.
Everyone who has been involved
in this program agrees they have
benefited from the exchange of ideas
between rental companies overseas
and Australia and some great
friendships have been formed.
If you are interested in the exchange
we will be sending someone from
Australia to the USA in October 2015.
Visit the HRIA website:
Global Rental Alliance Leadership Program
DDA Advice Line
Assisting with advice about the
Disability and Discrimination Act,
this helpline is particularly useful for
anyone involved in setting up events
and concerned about accessibility to
the site (also free to HRIA members)!
Australia: 1300 4 BBENG
Auckland: (09) 525 8282 Christchurch: (03) 365 0279
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